Privacy Policy

Last updated: January 2026

Data Controller Information

This privacy policy explains how kravosteli.top Ltd ("we," "us," or "our") collects, uses, and protects your personal information when you use our website and services. We are the data controller responsible for your personal data and are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Company Details:
kravosteli.top Ltd
Registration Number: HE852741
VAT Number: CY85436127X
Address: Anexartisias Street 11, Larnaca, 6074, Larnaca District, Cyprus
Email: [email protected]

Data Collection

We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us and information we collect automatically through your use of our services.

Information you provide to us:

  • Contact information (name, email address, phone number, company name)
  • Communication data when you contact us through forms, email, or phone
  • Account information if you create an account with us
  • Business information related to your e-commerce operations
  • Payment information when you purchase our services

Information we collect automatically:

  • Technical data (IP address, browser type, device information, operating system)
  • Usage data (pages visited, time spent on site, referring websites)
  • Analytics data through cookies and similar technologies
  • Performance data related to our services

Data Usage

We use the information we collect for various purposes related to providing and improving our services. How we use your information depends on the specific services you use and your relationship with us.

We use your data to:

  • Provide, maintain, and improve our conversion analytics services
  • Process and respond to your enquiries and support requests
  • Send you service-related communications and updates
  • Analyse website usage and improve user experience
  • Comply with legal obligations and protect our rights
  • Prevent fraud and ensure security of our services
  • Develop new features and services based on user feedback

The legal basis for processing your personal data includes:

  • Contract: Processing necessary for the performance of a contract with you
  • Legitimate interests: Processing for our legitimate business interests
  • Consent: Where you have given specific consent for processing
  • Legal obligation: Where processing is required by law

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service providers: With trusted third-party service providers who assist us in operating our website and providing services
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: With your explicit consent for specific purposes

All third-party service providers are contractually bound to protect your data and use it only for the purposes we specify.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Our data retention periods are based on the type of data and the purpose for which it was collected.

Retention periods:

  • Contact enquiries: 3 years from last contact
  • Client data: Duration of contract plus 7 years for legal compliance
  • Website analytics: 26 months (Google Analytics default)
  • Marketing data: Until consent is withdrawn or 3 years of inactivity

Your Rights

Under GDPR and other applicable data protection laws, you have several rights regarding your personal data. These rights include the ability to access, correct, delete, or restrict the processing of your information.

Your rights include:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data in certain circumstances
  • Right to restrict processing: Request limitation of processing in specific situations
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests or for marketing purposes
  • Right to withdraw consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can delete such information.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us using the information below. We are committed to addressing your concerns and ensuring your privacy rights are protected.

Privacy Contact:
Email: [email protected]
Phone: +357 24756836
Address: Anexartisias Street 11, Larnaca, 6074, Larnaca District, Cyprus

You also have the right to lodge a complaint with the relevant data protection authority if you believe we have not handled your personal data in accordance with applicable law.